Privacy Policy

Pilates with Anne > Privacy Policy

Collection of information

We collect information when you visit our site, when you contact us via our form, or when you send us an email. We collect the general contact information of the Internet user, i.e., name, surname, company name, full address, telephone number, email address, as well as information specific to the services for which you are requesting us. In addition, we automatically receive and record information from your browser, including your IP address and the page you request.

Use of information

The primary purpose of this collection is to be able to respond to your requests for information about our products and services (contact request, price request, quote request, general information request). Any information we collect from you may be used to:

    • Personalize your experience and meet your individual needs
    • Provide personalized advertising content
    • Improve our website
    • Improve customer service and your care needs
    • Contact you by e-mail or telephone
    • Administer a competition, promotion, or survey

We may use your information to communicate with you and consider this communication to be an integral part of our service. We may use your e-mail and postal address to inform you of new products or promotional offers that may be of interest to you. If you do not wish to receive these offers, you can always unsubscribe by clicking on the “Unsubscribe” link at the bottom of each e-mail.

Disclosure to third parties

We do not sell, trade or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in maintaining/hosting our website, as well as our subcontractors as long as these parties agree to keep this information confidential. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.

Protection of information

We implement a variety of security measures to keep your personal information safe. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.

Unsubscribe

We use the email address you provide to send you information and updates regarding your request, promotions, related product information, etc. If at any time you wish to unsubscribe and no longer receive emails, detailed unsubscribe instructions are included at the bottom of each email.

Consent

By using our site, you consent to our privacy policy. As this Policy may change from time to time, we advise you to review it regularly when using our website.

If you have any questions or comments, please contact us at hello@pilateswithanne.lu